India Adopts GenAI In Consumer Purchasing

BCG’s Global Consumer Radar report finds 62% of Indian consumers already use generative AI, and 64% use it to guide brand and product choices, slightly above 63% who use it for work. The study reports resilient consumer confidence into 2026, stronger planned spending on automobiles and mobile devices, and a gap between sustainability intent and willingness to pay, urging businesses to adapt digital shopping experiences.
Key Points
- 1Reports 62% of Indian consumers use GenAI, with 64% using it specifically for shopping guidance.
- 2Highlights India as an early global leader in GenAI-driven purchase decisions, shifting research and evaluation behaviors.
- 3Urges businesses to optimize digital shopping experiences and tailor marketing to AI-influenced consumer journeys.
Scoring Rationale
Strong BCG data and actionable market insights for businesses, but regional focus and incremental novelty limit broader industry impact.
Sources
Public references used for this report.
Practice with real Retail & eCommerce data
90 SQL & Python problems · 15 industry datasets
250 free problems · No credit card
See all Retail & eCommerce problems