Financial Institutions Embrace AI Across Operations

Finastra's Financial Services State of the Nation 2026 report, based on a November 2025 survey of 1,509 senior executives across 11 markets, finds nearly universal AI adoption—only 2% report no use. The study shows 60% improved AI capabilities, top use cases include risk/fraud and data reporting, and 87% plan infrastructure modernisation in the next 12 months. Institutions now prioritize scaling, governance, and personalization.