Enshittification Drives Decline In Digital Platforms

In 2025 BetaKit reviews how "enshittification" degraded digital platforms and devices, citing examples like Samsung’s $3,500 smart fridge serving ads and subscription-locked car features. The retrospective notes public trust plunged — Gallup shows internet-industry approval fell from about 40% in 2017 to near zero — and details harms from AI-generated disinformation and bot-driven traffic, urging policy and design shifts.
Key Points
- 1Documents widespread enshittification across devices and services, from $3,500 fridges to subscription-locked car features
- 2Highlights collapsing public trust: internet-industry approval fell from about 40% in 2017 to near zero by 2025
- 3Urges policy and design shifts to reverse decay, emphasizing sovereignty, user-centered funding, and regulation
Scoring Rationale
Industry-wide analysis of platform decay and AI misuse; limited novelty and based on journalistic synthesis rather than primary research.
Sources
Public references used for this report.
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