E.l.f. Builds AI-Driven Content Authority For Shopping

Ekta Chopra, chief digital officer at E.l.f. Beauty, said at the 2025 WWD Beauty Inc Catalysts conference in New York that the company is shifting from keyword SEO to answer and generative engine optimization (AEO/GEO) and onboarding employees into an AI hub from Day One. She cited 60% daily ChatGPT use among Gen Z and Gen Alpha, urging cross-functional content governance to secure LLM citations and shopping authority.
Key Points
- 1Prioritizes transitioning content from keyword-based SEO to answer and generative engine optimization (AEO/GEO).
- 2Highlights 60% daily ChatGPT usage among Gen Z/Alpha, underscoring conversational search’s significance for brand discovery.
- 3Recommends cross-functional content governance and AI onboarding to secure LLM citations and shopping authority.
Scoring Rationale
Direct practical guidance and official company strategy drive score; limited novelty and single-brand focus constrain broader impact.
Sources
Public references used for this report.
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