Policy & Ethicstouchscreen kiosksdigital exclusionaccessibilityolder adults
Digital Systems Exclude Older Adults From Services
3.6
Relevance Score
Article reports that digital-first service designs — restaurants using touchscreen kiosks and taxis requiring app summons — are making it difficult for older adults to order food or hail transportation without non-digital options.
Scoring Rationale
Identifies a clear digital-exclusion issue; RSS-only summary and limited source detail reduce confidence and impact.
Sources
- Read OriginalDigital first, elderly lastkoreatimes.co.kr
