Companies Move Beyond Automation To Data-Driven AI

PYMNTS reports that many companies remain in 'Automation 1.0', applying rule-based systems rather than probabilistic AI decision-making. It argues fragmented enterprise data—disparate systems and inconsistent definitions across finance, sales, and operations—undermines model trust, citing a PYMNTS Intelligence survey where 83.3% of CFOs plan to use at least one AI tool. The piece urges investing in clean, integrated data pipelines before deploying agentic AI.