ChatGPT Health Undertriages Serious Medical Emergencies

Researchers at the Icahn School of Medicine at Mount Sinai report in Nature Medicine (Feb 23, 2026) that ChatGPT Health under-triaged more than half of physician-classified emergency cases and produced inconsistent suicide-crisis alerts. The team tested 60 clinical scenarios across 21 specialties with 960 interactions, finding failures in nuanced emergencies and missed high-risk self-harm plans, and urges direct care seeking and ongoing independent evaluation.
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Peer-reviewed, large-sample evaluation highlights serious safety gaps, but assesses one tool at a single timepoint.
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