Buyers Prioritize Deployment Over Agent Features

SaaStr reports that in 2025 it deployed more than 20 AI agents across sales and operations after selecting vendors based on deployment support rather than feature sets. The company invested roughly $500K annually and intensive hands-on training, producing measurable outcomes — $1.01M closed-won, $2.5M pipeline, 71% of October closed-won deals AI-qualified, and response times under two minutes.