ATO Embraces Trusted AI For Regulation
Liquid Partner Sam Daley and Australian Taxation Office Commissioner Jeremy Hirschhorn recently discussed AI adoption on the Mandarin Talks webinar 'AI for modern regulation,' outlining how the ATO uses AI to improve efficiencies and flag exceptions in real time. They emphasized co-design, strong data governance and human-centred controls to preserve "citizen dignity" and make large language models reliable and explainable for high-stakes regulatory work.
Key Points
- 1Uses AI to flag exceptions in real time within ATO workflows and taxpayer interactions
- 2Emphasizes co-design and human-centred controls to maintain citizen dignity and decision quality
- 3Requires targeted models, strong data governance, explainability, and human checkpoints for regulation
Scoring Rationale
Provides authoritative, actionable guidance from a regulator, limited by being descriptive commentary rather than novel technical contribution.
Sources
Public references used for this report.
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