Industry Newsllmhospitalityklookhallucinations
AI Transforms Travel Planning And Booking
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8.1
About 91% of global travelers now rely on AI travel planners, according to Klook's annual survey of 11,000 users. Yet trust and accuracy remain issues—Booking.com found 91% of respondents have concerns and only 35% fully trust AI outputs—and experts warn hallucinations and limited data access can misroute travelers and disadvantage smaller hospitality providers.
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