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AI Increases Employee Workloads Despite Promises
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Amazon employees told The Guardian that internal pushes to adopt "half-baked" AI tools often introduce errors and add to their workload, requiring manual corrections. ActivTrak analyzed activity for 163,638 employees across 1,111 organizations over three years and found AI adoption increased emails by 104%, chats by 145% and time in business tools by 94%. The findings show AI often acts as an extra productivity layer rather than reducing worker time.
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