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Upgrade to ProYou are a Customer Success Manager at HubSpot. Leadership wants a list of organizations that are both paying customers (have at least one active subscription) and have engaged with the support team (have at least one support ticket). This cross-reference helps the CS team prioritize outreach to active accounts experiencing issues, reducing churn risk.
You are a Customer Success Manager at HubSpot. Leadership wants a list of organizations that are both paying customers (have at least one active subscription) and have engaged with the support team (have at least one support ticket). This cross-reference helps the CS team prioritize outreach to active accounts experiencing issues, reducing churn risk.