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Upgrade to ProYou are a Senior Customer Success Analyst at Salesforce. The CSM team needs a monthly subscription-cohort retention curve. For each org's first subscription month, we want to know what fraction of that cohort logged at least one usage event in each of the first 4 months (month 0, 1, 2, 3). This drives the Net Revenue Retention dashboard and the early-warning churn signal for the CSM book.
You are a Senior Customer Success Analyst at Salesforce. The CSM team needs a monthly subscription-cohort retention curve. For each org's first subscription month, we want to know what fraction of that cohort logged at least one usage event in each of the first 4 months (month 0, 1, 2, 3). This drives the Net Revenue Retention dashboard and the early-warning churn signal for the CSM book.