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Upgrade to ProYou are a Customer Experience Analyst at Jio. The loyalty team wants to identify customers who have never filed a support ticket -- these are potential candidates for a satisfaction survey or a loyalty rewards program. Since the goal is to engage current subscribers, only include customers whose account status is 'active' or 'suspended' (exclude closed accounts).
You are a Customer Experience Analyst at Jio. The loyalty team wants to identify customers who have never filed a support ticket -- these are potential candidates for a satisfaction survey or a loyalty rewards program. Since the goal is to engage current subscribers, only include customers whose account status is 'active' or 'suspended' (exclude closed accounts).