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Upgrade to ProYou are a Billing Insights Analyst at Jio. Customer service receives frequent calls about unexpected bill increases. To proactively identify billing spikes before they trigger complaints, you need to calculate the change in amount_due from one bill to the next for every subscription. This will allow the team to flag subscriptions where the bill jumped significantly from the previous period.
You are a Billing Insights Analyst at Jio. Customer service receives frequent calls about unexpected bill increases. To proactively identify billing spikes before they trigger complaints, you need to calculate the change in amount_due from one bill to the next for every subscription. This will allow the team to flag subscriptions where the bill jumped significantly from the previous period.