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Upgrade to ProYou are a Service Delivery Manager at AT&T. To measure installation SLA performance, you need to know the average number of days it takes from a subscription's start_date to its install_date, broken down by plan type. This helps identify which service categories face the longest provisioning delays.
You are a Service Delivery Manager at AT&T. To measure installation SLA performance, you need to know the average number of days it takes from a subscription's start_date to its install_date, broken down by plan type. This helps identify which service categories face the longest provisioning delays.