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Upgrade to ProYou are a Customer Intelligence Analyst at Verizon. The churn prediction team wants to measure how erratic a subscriber's data usage is over time. By computing the percentage change in data consumption between consecutive usage records for each subscription, the team can flag customers whose usage swings wildly (potential service issues) or drops sharply (potential churn risk).
You are a Customer Intelligence Analyst at Verizon. The churn prediction team wants to measure how erratic a subscriber's data usage is over time. By computing the percentage change in data consumption between consecutive usage records for each subscription, the team can flag customers whose usage swings wildly (potential service issues) or drops sharply (potential churn risk).