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Upgrade to ProYou are a Relationship Manager at Citibank. The customer retention team wants to identify which customers hold the most accounts and how diversified their product usage is. Customers with many accounts but few unique types may be consolidating in one product, while those with high type diversity are deeply engaged across the bank's offerings.
You are a Relationship Manager at Citibank. The customer retention team wants to identify which customers hold the most accounts and how diversified their product usage is. Customers with many accounts but few unique types may be consolidating in one product, while those with high type diversity are deeply engaged across the bank's offerings.