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Upgrade to ProYou are a Guest Experience Analyst at IHG. The brand reputation team wants to compare guest satisfaction across different review platforms. Understanding which platforms have higher or lower average ratings helps the team prioritize response efforts and identify where guest perception may need improvement.
You are a Guest Experience Analyst at IHG. The brand reputation team wants to compare guest satisfaction across different review platforms. Understanding which platforms have higher or lower average ratings helps the team prioritize response efforts and identify where guest perception may need improvement.